Privacy

Love Gourmet Club Privacy Policy 

Love Gourmet Club. We are committed to protecting and respecting your privacy. We are committed to safeguarding your privacy by complying with the UK Data Protection Act, the General Data Protection Regulation and the Privacy and Electronic Communications Regulations.

This policy together with  any other documents referred to in this policy, set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting lovegourmetclub.com you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulations (the GDPR), the data controller is Love Gourmet Club of 71-75 Shelton Street London WC2H9JQ United Kingdom, who can be contacted by emailing  info@lovegourmetclub.com .

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

1. Information you give us. This is the information you give us by filling in forms on our site, by corresponding with us by phone, e-mail or otherwise. It includes but not limited to the information you provide when you register to use our site, make an order, search for a seller, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site or request a refund. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.


2. Information we collect about you. With each of your visits to our site we will automatically collect the following information:

     i) Technical information, including the Internet protocol(IP)address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

    ii) Information about your visit, including the full Uniform Resource Locators(URL),clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.

3. Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we would have informed you when we collected that data if we intend to share this data internally and  combine it with data collected on this site. We would also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

THIRD PARTY SITES

Our site may contain links to and from the websites of our partner, supplier, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

COMPLAINTS PROCEDURE

If you have any complaints in relation to how our business has processed your data or in relation to the exercise of your rights as detailed above you can in the first instance raise your concerns by emailing us at info@lovegourmetclub.com.

You may also contact the Information Commissioner’s Office in relation to any such complaints ico.org.uk

Information Commissioner’s Office

Wycliffe House

Water Lane Wilmslow Cheshire SK9 5AF

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Officer using the following email address: info@lovegourmetclub.com.